Privacy Policy of Wazamba Casino
The protection of your personal data is a top priority for Wazamba Casino. On this page, you'll find all the information on how we collect, store, and use your information. Our goal is to ensure you have a smooth gaming experience, with the confidence that your data is handled in compliance with applicable regulations and with full transparency. Please read the following sections carefully to understand your rights and the options available to you.
Who Handles Your Personal Data
The data controller is the entity responsible for managing the Wazamba Casino platform, in accordance with relevant data protection regulations. The controller's contact details are available in the site's contact section, and through these channels, you can submit any queries or requests related to the processing of your information. The controller determines the purposes and means of processing, ensuring compliance with the security standards required by law.
Responsibilities and Contact Information
For any privacy concerns, you can contact Wazamba Casino's customer service directly via live chat or email. Requests are handled carefully, and you will receive a response within the timeframes required by law. If you need specific information about processing, you can request written documentation detailing how your personal information is handled.
Types of Information Collected
During account registration and use, we collect identifying data such as your name, last name, date of birth, home address, email, and phone number. Technical data such as your IP address, device type, operating system, and connection information are also recorded to ensure account security. All collected information is strictly necessary for the smooth operation of the service and to meet legal requirements.
| Data Category | Examples | Main Purpose | Legal Basis | Retention Period |
|---|---|---|---|---|
| Personal Data | Name, last name, date of birth | User identification | Contract performance | Up to several years after account closure |
| Contact Data | Email, phone, address | Communications and notifications | Contract performance / Consent | For the entire duration of the active account |
| Financial Data | Deposit and withdrawal history | Transaction management | Legal obligation | According to current tax regulations |
| Technical Data | IP, browser, device | Security and optimisation | Legitimate interest | For the time necessary for security |
| User Preferences | Language, notifications, limits | Experience personalisation | Consent / Legitimate interest | Until modification or deletion |
Purposes of Data Processing
Your personal data is primarily used for the creation and management of your gaming account, processing deposits and withdrawals, and verifying your identity according to anti-money laundering procedures. We also use the information to send you important communications related to your account, changes to the terms of service, or this privacy policy. In certain cases, the data is used to prevent fraud, verify the legitimacy of transactions, and maintain records required by competent authorities.
Marketing and Promotional Communications
Only with your explicit consent can we send you communications related to promotions, bonuses, and special offers from Wazamba Casino. You can manage your marketing preferences at any time from your account settings or by clicking the unsubscribe link in any promotional email. Revoking consent for marketing communications does not affect your ability to continue using the platform's services.
Legal Bases for Processing
The processing of your data is based on different legal grounds depending on the specific purpose. For account creation and operation, processing is necessary for the performance of the contract between you and Wazamba Casino. In other cases, processing is based on legitimate interest, such as protection against fraudulent use or improving the user experience. When your explicit consent is required, it is requested clearly, and you can revoke it at any time without consequences for essential services.
Cookies and Tracking Technologies
The site uses cookies and similar technologies to remember your preferences, maintain an active session, and analyse overall platform usage. Through your browser settings, you can accept or reject certain categories of cookies; however, disabling some may affect the site's functionality. Detailed information on the types of cookies used is available in the specific section dedicated to the cookie policy, where you can also change your choices at any time.
- Technical cookies: essential for site operation and secure browsing.
- Analytical cookies: help understand how users interact with the platform.
- Preference cookies: store your settings such as language and currency.
- Marketing cookies: used only with prior consent to display relevant content.
- Third-party cookies: may be installed by partners for specific services.
Sharing Data with Third Parties
Your personal data may be disclosed to payment service providers, identity verification platforms, data analytics companies, and partners involved in the operation of Wazamba Casino. All partners are contractually bound to use the data only for the agreed purposes and to apply appropriate security measures. We never sell your personal data to third parties for independent commercial purposes, and every transfer occurs in compliance with personal data protection regulations.
Data Retention Period
Your personal data is retained only for the time necessary to achieve the purposes for which it was collected or as required by law. This means that some data is kept even after account closure for accounting obligations, fraud prevention, or regulatory compliance. At the end of the mandatory retention period, data is securely deleted or anonymised. For specific information on retention times for particular data categories, you can contact customer service.
Your Privacy Rights
Under data protection regulations, you have several rights, including access to your data, rectification of inaccurate information, erasure under certain conditions, restriction of processing, and data portability. You can also object to specific forms of processing, particularly when they are based on legitimate interest or concern promotional communications. To exercise any of these rights, simply send a request to customer service with appropriate identification details. Each request is carefully reviewed, and you will receive a response within a reasonable timeframe.
| Right | Description | How to exercise it | Response time |
|---|---|---|---|
| Access | Obtain a copy of processed data | Request via email or live chat | Within 30 days |
| Rectification | Correct inaccurate data | Modify in account settings or request | Immediate or within 30 days |
| Erasure | Request data deletion | Formal request to support | Within 30 days unless legal obligations apply |
| Objection | Object to certain processing | Request specifying the reason | Within 30 days |
| Portability | Receive data in a structured format | Request via email | Within 30 days |
Account Security and Protection
Wazamba Casino implements technical and organisational measures to protect your personal data from unauthorised access, alteration, or loss. We use SSL encryption for all communications between your browser and our servers and constantly monitor access to detect suspicious activity. However, you also play an important role in protecting your account by choosing strong passwords, avoiding sharing them, and only accessing from trusted devices.
- SSL encryption: protects all sensitive data transmissions.
- Access monitoring: detects suspicious or unauthorised access attempts.
- Session timeout: automatically disconnects after periods of inactivity.
- Two-step verification: available for additional account protection.
- Security alerts: notifications for access from new devices or locations.
Updates to the Privacy Policy
This Privacy Policy may be amended periodically to reflect changes in regulations, services offered, or protection mechanisms adopted. Any significant changes will be communicated via a visible notice on the site or by email, so you always have a clear understanding of how your data is used. We recommend that you periodically review this page to stay informed of any updates. Continued use of the account after changes implies acceptance of the new terms.
To quickly return to this page, you can use the link in the site's footer Privacy Policy. If you wish to learn more about your personal data protection rights in Italy, you can consult the official resources of the Italian Data Protection Authority.